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Porsche PCM3.1 Head Unit Repair Service for 911, Boxster, Cayman, Cayenne, Panamera and Macan
Repair service for Porsche PCM3.1 head units fitted in the Porsche 911 (991), Boxster and Cayman (981), Cayenne (958), Panamera (970) and Macan (95B). We fix units that keep rebooting after the Porsche logo, are stuck on Loading Map or won’t turn on after a battery change or a CarPlay fitting attempt. Includes the latest software and map update with map activation.
£399.00
Description
Repair Service for Porsche PCM3.1 Head Units found in these car models:
- Porsche 911 (991, 2012–2016)
- Boxster and Cayman (981, 2012–2016)
- Cayenne (958, 2011–2017)
- Panamera (970, 2010–2016)
- Macan (95B, 2014–2016)
Pictures used on this page are for illustration purposes only!
Unit part numbers we repair:
911 (991), Boxster and Cayman (981): 991642178991642176991642970
Panamera (970): 970642172970642178970642970970642972
Cayenne (958): 7P5035884958642970958642972
Macan (95B): 95B03588495B035970
The part number is on the label on the top or bottom of the unit. Not sure? Send us a photo.
Faults covered with this repair service:
- Unit stuck on bootloop – keeps rebooting after showing Porsche logo.
- Unit not turning on after attempt to fit Carplay module.
- Unit not turning on after car battery was changed/charged.
- Unit stuck on Loading Map screen
Included with each repair carried out:
- Latest Map update and activation
- Latest Software update
Repair Service options available:
- Drop-off and Collection: Conveniently drop off your unit with us and collect it once the repair is completed.
- Postal Service: Ship your unit to us via post. Once repaired, we will mail it back to you securely.
More about this Repair Service:
What warranty does this repair come with?
- This repair comes with a 12‑month warranty on the work we carry out, or 6 months if the unit had been opened, repaired or taken apart by others before. You can check your warranty on our Warranty page.
- The warranty covers the same fault we repaired. A different fault, or a fault caused by improper use or fitting, is not covered. The warranty is void if our warranty seals have been tampered with.
How does the Postal Repair Service work?
| Step 1. Book your repair |
| Step 2. Print your order confirmation We’ll email it to you straight after booking. No printer? Write your order number on a piece of paper and put it in the box with your sat nav unit. |
| Step 3. Pack your sat nav unit safely Wrap it in bubble wrap and put it in a sturdy box with your order confirmation or order number. Please don’t put any tape directly on the unit itself or on the bubble wrap, only tape the box. |
| Step 4. Post it to us Send it to the NaviTex address shown on your order confirmation. We recommend a tracked postal service, so you can follow your parcel all the way to us. You need to arrange and pay for the postage to us yourself. The shipping you pay on our website is only to send your head unit back to you, so we won’t send you a postage label. |
| Step 5. We repair, test and return it When it arrives, we repair it and test it. If you give us your phone number, we’ll send you a WhatsApp video of it working. Then we post it back to you. |
What is the turnaround time for this Repair?
- Turnaround time for this repair is 1 to 3 working days.
- Please note that “Turnaround Time” refers to the time your navigation system will stay with us for repair and test, it doesn’t include shipping time!
What if it’s Non Repairable?
- At NaviTex we have a very high Success Rate on repairing these Porsche PCM3.1 Sat Nav units!
- Unless someone else attempted to repair your Sat Nav before, it should be repairable.
- If under any circumstance it is a “Non Repair” you’ll be refunded in full except the shipping cost which will cover shipping the unit back to you.
15 reviews for Porsche PCM3.1 Head Unit Repair Service for 911, Boxster, Cayman, Cayenne, Panamera and Macan
If you have any unanswered questions please read our FAQ page or contact us.
Chris G. – · Google
Andrei did a great job of fixing my Porsche 911's PCM 3.1 in a professional and timely manner.
Would definitely recommend his services.
John Wynn –
I had a persistent issue with my Porsche PCM unit constantly rebooting every few minutes, and Navitex sorted it perfectly. I dropped the unit off with Andrei and he had it fully repaired and ready for collection the very next day. It’s now working flawlessly.
Communication and professionalism were absolutely first-class throughout. Fast turnaround, fair pricing, and real expertise. I wouldn’t hesitate to recommend Navitex to anyone needing PCM or other head unit repairs — superb service from start to finish.
John W. – · Google
I had a persistent issue with my Porsche PCM 3.1 head unit constantly rebooting every few minutes, and Navitex sorted it perfectly. I dropped the unit off with Andrei and he had it fully repaired and ready for collection the very next day. It’s now working flawlessly.
Communication and professionalism were absolutely first-class throughout. Fast turnaround, fair pricing, and real expertise. I wouldn’t hesitate to recommend Navitex to anyone needing PCM or other head unit repairs — superb service from start to finish.
Paulo Moreira –
Navitex very Professional Mr Andrei , great Service and comunication. I Will recomend Navitex to everyone needs to repair PCM 3.1 .
h***f – · eBay
Absolutely first class service and repair on my Porsche head unit for very reasonable cost….highly recommended and many thanks.
CJ Harrison –
Navitex received my PCM on Friday. I received it back on Tuesday repaired. Excellent service and communication from Andrei. Highly recommended.
6***e – · eBay
Superb service, exactly as described, excellent communication. Would highly recommend
Philip Bailey –
Great service from Andrei at Navitex who repaired the PCM 3.1 from my Cayman. I was kept imformed of progress and was and sent a video of the repaired unit working, all completed in two days, amazing!! Thank you very much for a great service.
r***3 – · eBay
Does what he says on the tin ... he tepaired quickly and returned next day at an agreed fix price. Cant fault and if I could he would repair that as well !
Trenttyres service centre –
Porsche 3.1 told was done to buy a new one, dropped to navitex repaired next day fantastic service. Excellent and straightforward.
KJD –
Posted my PCM 3.1 to Navitex on Monday afternoon, with video received from Andrei midweek, showing PCM repaired and working. Then received the fully repaired and updated PCM back by midday on the following Friday, allowing me to reinstall it into the Macan, same afternoon. Very professional and most helpful. I will be recommending Navitex, to all my friends, and local garages.
Baris Sahin –
I was recommended to NaviTex through friend and my experience was out standing from beginning to end I Highly recommend
Adrian L. – · Google
Andrei repaired my Porsche PCM3.1 the whole transaction was very easy from ordering the repair to completion. I received photos of the faulty components and of the unit operating correctly following repair. Andrei is very knowledgeable and easy to deal with Received the unit back in a couple of days after sending it, great service. I was recommended to Navitex by my local Porsche independent garage.
Colin D. – · Google
Speedy response in repairing my Porsche Panamera PCM3.1 media unit.
My unit was permanently turning on and off every 4 minutes.
All up and running in just a couple of days.
Very many thanks
Colin
1***0 – · eBay
Great service at great price. Repaired my PCM 3.1 after rebooting issue. Recommended